At YOWAA, we are committed to delivering your orders safely and on time. Please read our shipping policy below to understand how and when your items will be delivered.

Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays).
• Once your order is processed, you will receive a confirmation email with your tracking details.
• During high-volume periods, processing may take slightly longer. We appreciate your patience.

Shipping Locations

• We currently ship to [insert countries/regions here – e.g., UK, Europe, Worldwide].
• If your country is not listed at checkout, please contact us at [support@yowaa.com.pl].

Shipping Timeframes

Estimated delivery times (after processing):

• Domestic Shipping: 3–7 business days
• International Shipping: 7–21 business days

Delivery times may vary depending on your location, customs clearance, and courier service.

Shipping Costs

• Shipping fees are calculated at checkout based on your location and order size.
• Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.
• Please allow 24–48 hours for tracking information to update.

Delays & Exceptions

YOWAA is not responsible for delays caused by:

• Customs inspections
• Courier delays
• Incorrect or incomplete delivery addresses
• Natural events or circumstances beyond our control

If your order is delayed beyond the estimated timeframe, please contact us and we’ll assist you.

Incorrect Address

• Please ensure all shipping details are correct at checkout.
• YOWAA is not responsible for orders delivered to incorrect addresses provided by the customer.
• If an order is returned due to an incorrect address, reshipping fees may apply.

Lost or Damaged Packages

• If your order arrives damaged, please contact us within 48 hours of delivery with photos.
• If your package is marked as delivered but not received, contact us immediately so we can investigate with the courier.

Contact Us

For any shipping-related questions, please reach out to us at:

📧 Email: support@yowaa.com.pl

🌐 Website: www.yowaa.com.pl